MyDashboard FAQ


Welcome to the Kreitler Financial MyDashboard. This tool consolidates all of your managed accounts in one place, regardless of custodian. At the top of the Home page are 5 tabs, or views:

  • Snapshot – this is a quick snapshot that shows rate of return (defaults to "year-to-date"), market value and classifications. You cannot drill down to see detail in this view.
  • Account/Asset – shows assets, allocation and returns by account with drill-down capability. Default is "since inception". Daily and Archived Returns toggle is available.
  • Additions by Account – shows assets, additions and returns by class with drill-down capability. Default is "since inception". Daily and Archived Returns toggle is available.
  • Assets – shows allocation and returns by asset with drill-down capability. Default is "since inception". Daily and Archived Returns toggle is available.
  • Classes – shows allocation and returns by class with drill-down capability. Default is "since inception". Daily and Archived Returns toggle is available.

PDF Reports, Last transactions, Top Holdings and Target Allocation views are displayed at the bottom of the screen.

Frequently Asked Questions

  1. What is the difference between Daily Returns View and Archived Returns View?
    a. Daily Returns View enables you to see your detailed data and daily transactions since August 1, 2011.

    b. The Archived Returns View is a toggle that allows you to see your historical values (prior to August 1, 2011) combined with daily transactions. Archived Returns View shows total additions, gain/loss and returns only at the portfolio level.

    c. Not all functions that are available in the Daily Returns View are available in the Archived Returns View.

    d. The Daily Returns /Archived Returns View toggle is located under the detailed account information on all views excluding the Snapshot view.
  2. How do I view daily transactions?

    Transactions are viewable in all views except Snapshot. A summary of last 3 months is located in the bottom skybox. A more detailed listing can be found by clicking on either the Allocation Pie Graph or the Line Graph objects (right side of screen). Once launched, the Drilldown window has the following tabs:

    a. Allocation: select to change the Group By to show Accounts or Assets and then click through to see underlying Allocation values.

    b. Line Graph: begins by showing performance over benchmark data for the selected data level. Adjustable features are the Date range (top left) and Intervals (bottom right). In the bottom center of the page, you can select the option to view Market Value Line Graph which reveals Market Value over Net Additions.

    c. Table View: displays detailed information by account. Configurable options are Date Range(s), Trailing Returns and Year Over Year.

    d. Transactions: shows all transactions relevant to the selected Data Level and Date Range. Additionally, there are filters at the bottom right of the window to isolate Income, External Flows and Fees. The "since inception" date option shows transaction since August 1, 2011.
  3. How do I view asset allocation?

    Asset allocation can be viewed in 2 different ways.
    a. You can hover your cursor over the Allocation Pie Graph on the right side of the screen, which will provide the dollar and percentage allocation by class and segment.

    b. You can select the Account/Asset View and group by Classes. The Allocation column in the table will show the percentage of each Class with drilldown capability to expand to segments.
  4. When are market values and transactions updated? 

    Prior day market values and transactions are updated throughout the day as follows:

    a. Raymond James and TIAA CREF accounts are generally updated by 9:00 am.

    b. All other custodian accounts are generally updated by 2:00 pm.

    c. Returns will be incorrect for the prior day until values and transactions are updated.

    d. Updates are not done on weekends or holidays.
  5. What does "Accounts not reconciled" mean?

    "Accounts not reconciled" means that certain custodial values have not been updated for prior day market values.  Any account values that have not been updated will be greyed out.
  6. What is the difference between the All Accts and Managed Accts portfolios?

    If a client has unmanaged assets/accounts, they will have 2 portfolios: a Managed Accts portfolio and an All Accts portfolio. Unmanaged accounts are included in the All Accts portfolio and excluded from the Managed Accts portfolio. Therefore, the 2 portfolios will have different returns. An example of an unmanaged account is a cash account used to manage cash flows.
  7. What date range options are available?

    a. There are many date range options available, depending on your length of time as a client. You can choose a different date range by clicking the calendar or blue hyperlinked time period under the calendar.

    b. Last 3 Months is reporting current month-to-date plus the previous 2 months. It is not a true 3-month return. For example, on March 15th "Last 3 Months" reports the period January 1st through March 14th. This definition also applies to Last 6 months, 9 Months and 12 months. So on December 12th, "Last 12 Months" shows January 1st through December 11th.
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